Terms and conditions

Last updated: xxxxxx

Welcome to Giuliana’s Peruvian Kitchen. By visiting our website, placing an order, or buying our products, you agree to these Terms and Conditions. Please read them carefully before ordering.

1. About Us

Giuliana’s Peruvian Kitchen is a small artisan business based in xxxxxx, Arizona, offering homemade Peruvian desserts and drinks made with love, tradition, and authentic recipes.

Business name: xxxxxx
Address: xxxxxx
Phone / WhatsApp: xxxxxx
Email: xxxxxx

2. Our Products

We offer handmade Peruvian desserts and beverages, including:

• Alfajores: Traditional Alfajores and Lúcuma Alfajores.
• Dessert Jars (8 oz and 14 oz): Choco Lúcuma, Selva Negra (Black Forest), Maracumango, Pie de Limón (Lemon Pie), and Alfajores.
• Traditional drinks: Chicha Morada and Maracuyá (passion fruit).

All products are made by hand in small batches. Because of this, size, color, shape, and decoration may vary slightly from the photos on our website. Product availability may change without notice.

3. Orders

• Orders must be placed at least xxxxxx in advance.
• An order is confirmed only once payment has been received and you get a confirmation from us by email or message.
• We reserve the right to refuse or cancel any order, for example if a product is unavailable or if there is an error in the price or order details. If this happens, you will receive a full refund.
• For large orders or events, please contact us at least xxxxxx days in advance.

4. Prices and Payment

• All prices are in U.S. dollars (USD).
• Prices may change without notice, but any change will not affect orders already confirmed.
• Accepted payment methods: xxxxxx.
• Applicable sales taxes: xxxxxx.

5. Delivery and Pickup

Delivery fee

• $5.00 for the first 10 miles.
• $1.00 for each additional mile after the first 10 miles.

Delivery terms

• Delivery area: xxxxxx (maximum xxxxxx miles).
• Delivery days and hours: xxxxxx.
• Pickup is available at xxxxxx on xxxxxx.
• Someone must be available to receive the order at the agreed time and address. If no one is available, we will try to contact you; if the delivery cannot be completed, a new delivery fee may apply.
• We are not responsible for delays caused by weather, traffic, or other situations beyond our control.
• Once the order has been delivered or picked up, the customer is responsible for storing it properly.

6. Cancellations and Changes

• Orders may be cancelled or changed up to xxxxxx hours before the delivery or pickup date for a full refund.
• Cancellations made after that time may not be refunded, because products are prepared specifically for your order.

7. Returns and Refunds

Because our products are perishable food items, we do not accept returns.

If there is a problem with your order (wrong item, damaged product, or missing product), please contact us within xxxxxx hours of receiving it and send a photo. We will review your case and may offer a replacement, store credit, or refund.

8. Storage and Consumption

• Keep the dessert jars refrigerated and consume them within xxxxxx days.
• Keep alfajores in a cool, dry place and consume them within xxxxxx days.
• Keep Chicha Morada and Maracuyá refrigerated and consume them within xxxxxx days.
• We are not responsible for products that have been stored incorrectly after delivery.

9. Allergens and Food Safety

Our products may contain or come into contact with milk, eggs, wheat (gluten), nuts, soy, and other allergens. Products are prepared in a kitchen where these ingredients are handled, so we cannot guarantee that any product is free of allergens.

If you have a food allergy or dietary restriction, please contact us before ordering. The customer is responsible for informing us of allergies and for reviewing ingredients before consuming our products.

This product was made in a home kitchen that is not subject to state inspection.

10. Intellectual Property

All content on this website, including logos, photos, text, and designs, belongs to Giuliana’s Peruvian Kitchen and may not be copied or used without our written permission.

11. Limitation of Liability

Giuliana’s Peruvian Kitchen will not be responsible for indirect damages resulting from the use or consumption of our products, including allergic reactions when the customer did not inform us in advance. Our maximum liability is limited to the amount paid for the order.

12. Privacy

The personal information you give us (name, phone, address, email) is used only to process and deliver your order. We do not sell or share your information with third parties. For more details, please see our Privacy Policy.

13. Changes to These Terms

We may update these Terms and Conditions at any time. Changes will be published on this page with the new update date.

14. Governing Law

These Terms and Conditions are governed by the laws of the State of Arizona, United States.

15. Contact Us

If you have any questions about these Terms and Conditions, contact us:

Email: xxxxxx
Phone / WhatsApp: xxxxxx
Instagram / Facebook: xxxxxx